What is your clothing made of?
WestMav clothing is crafted from a harmonious blend of 95% Bamboo Viscose and 5% Spandex, ensuring the pinnacle of comfort.
Why go with bamboo?
Bamboo, a natural fiber, yields a luxuriously soft and snug fabric that offers unparalleled comfort, even for the most delicate skin. One of bamboo's exceptional traits lies in its adaptability to all weather conditions; it keeps you refreshingly cool during scorching days and cozily warm on chilly ones. Coupled with its breathability and robustness, bamboo emerges as the perfect choice for our little ones.
Did you know that bamboo fabric ranks among the most environmentally friendly textiles globally? Bamboo, a tropical grass, grows at an astonishing pace, sometimes reaching up to 3 feet a day! The remarkable thing about bamboo cultivation is that it requires no pesticides, chemicals, or heavy machinery, making it an entirely natural and sustainable farming process. Moreover, bamboo gives back generously by producing a substantial amount of oxygen—30% more than most plants and trees. It's truly a win-win for both comfort and the plane
Where are your products made?
Our products originate from a BSCI certified manufacturing facility in China, while their designs are crafted in the USA.
How do you take care of the clothing?
To ensure the lasting quality of your WestMav clothing, we recommend a few care tips. Wash them inside out in cold water on a gentle cycle, and when it's time to dry, hang them up or lay them flat. For optimal results and to prevent any potential fabric pilling, we advise washing them alongside similar fabrics, avoiding contact with items like towels or Velcro.
Bamboo fabric, while wonderfully delicate, can develop pilling when in contact with other materials. Rest assured, though, that any pilling won't impact the functionality of your beloved clothes. Your little ones can continue to enjoy their comfort and style!
Do your onesies come with fold over footies and hands?
Every onesie features convenient fold-over foot cuffs along with grippy soles to keep those little feet steady. Plus, all sizes come with fold-over hand cuffs for added versatility and comfort.
Why is there no front zipper?
Our vision was to create a visually appealing onesie, but the traditional front zipper posed a design challenge. That's when we made the clever choice of the inseam zipper, ensuring both aesthetics and easy diaper changes seamlessly come together.
When will i receive my order?
We process and ship your orders using USPS within a speedy 1-3 business days. As soon as your order is on its way, we'll send you a tracking link. While USPS typically takes around 3-5 days for delivery, we promise the wait will be well worth it. Trust us on this one!
How can i contact you about my order?
For any inquiries or concerns regarding your order, feel free to reach out to us at support@westmav.com. We're here to assist you!
What if i need to cancel or change my order?
Our goal is to expedite the shipping process as efficiently as possible. So please reach out right away! Once an order has been placed, please note that we are unable to accommodate changes or cancellations.
What is your return policy?
We're delighted to offer returns or exchanges within a generous 30-day window from the date of purchase. To ensure a smooth process, kindly ensure that all items retain their tags, and please refrain from returning worn or washed clothing due to hygiene considerations. To initiate your return/exchange, please drop us an email at support@westmav.com.
Please keep in mind that return fees are the responsibility of the customer. And, for the environmentally conscious, our mailer bags are 100% reusable and recyclable – feel free to reuse the same bag for your return!
Please be aware that some items fall under the category of "final sale" and, unfortunately, cannot be returned.
What if my order is incorrect or damaged?
Don't hesitate to get in touch with us at support@westmav.com, providing your order number and a brief description of your inquiry. Including photos can be incredibly valuable, especially for reporting damages, as it enables us to enhance the quality of our future orders. Your input is greatly appreciated!